UNITED STATES

Florida
Quitline:
Florida Quitline
In operation since December 2001
Website:
Phone No:
Line#
Toll Free Number
Language
1 1-866-U-CAN-NOW English
2 1-866-U-CAN-NOW Spanish
3 1-(800) QUIT-NOW English
4 1-(800) QUIT-NOW Spanish
T 1-(877) 777-6534 Hearing Impaired
Eligibility Criteria
For counseling:
Age 13 and older
For free medications:
8 weeks of Patch, Gum and Lozenge
 
Languages
Counseling offered in:
English, Spanish
Third party counseling:
Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpretive services with translation in over 170 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 8:00:00 - 03:00:00
Tues 8:00:00 - 03:00:00
Wed 8:00:00 - 03:00:00
Thurs 8:00:00 - 03:00:00
Fri 8:00:00 - 03:00:00
Sat 8:00:00 - 03:00:00
Sun 8:00:00 - 03:00:00
 
Live pickup of incoming calls:
 
Mon 24 hours -
Tues 24 hours -
Wed 24 hours -
Thurs 24 hours -
Fri 24 hours -
Sat 24 hours -
Sun 24 hours -
 
Closed On:
Independence Day, Thanksgiving, and Christmas Day
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Multiple session counseling client-initiated; Multiple counselor-initiated

?Number of sessions provided for typical tobacco smoker 5

?Length of typical 1st session 30 minutes

?Length of typical follow-up session 15-30 minutes

?Timing of counseling sessions Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; At least one or two of the calls are spaced at 21 day intervals to provide ongoing follow-up support
Web-based Services
www.flquitline.com

Other Services
Voicemail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral fro health care providers and other referral resources; Mailed information or self-help resources

Medication offered for free or at a discount
?Free medications Free Patch, Gum and Lozenge

?Discounted medications None


Specialized material available for:
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Chronic Conditions; Ethnic and priority populations

Specialized material sent to:
Health professionals; Those wanting to help others quit; Non-smokers

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Florida Department of Health, Tobacco Prevention Program
Funding source(s): State/Provincial government, Federal government
 
as of March 2010