UNITED STATES

Wisconsin
Quitline:
Wisconsin Tobacco Quit Line
In operation since May 2001
Website:
Phone No:
Line#
Toll Free Number
Language
1 1-800-QUIT-NOW English/Spanish
2 1-877-266-3863 Spanish
3 1-877-777-6534 Hearing and speech disabilities
Eligibility Criteria
For counseling:
13 years and older and ready to quit
For free medications:
18 years and older, no medical exclusions
 
Languages
Counseling offered in:
English, Spanish
Third party counseling:
Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpretive services with translation in over 170 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 7:00:00 - 02:00:00
Tues 7:00:00 - 02:00:00
Wed 7:00:00 - 02:00:00
Thurs 7:00:00 - 02:00:00
Fri 7:00:00 - 02:00:00
Sat 7:00:00 - 02:00:00
Sun 7:00:00 - 02:00:00
 
Live pickup of incoming calls:
 
Mon 24 hours -
Tues 24 hours -
Wed 24 hours -
Thurs 24 hours -
Fri 24 hours -
Sat 24 hours -
Sun 24 hours -
 
Closed On:
Independence Day, Thanksgiving, and Christmas Day
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Single session counseling

?Number of sessions provided for typical tobacco smoker 5

?Length of typical 1st session 30 minutes

?Length of typical follow-up session 10-15 minutes

?Timing of counseling sessions Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; At least one or two of the calls are spaced at 21 day intervals to provide ongoing follow-up support
Web-based Services
Information about the Quit Line; Information about tobacco cessation; Interactive web-coaching; Click to Call (to speak with a Quit Coach now); Online listing of local cessation programs by county; Interactive web form to create/update a listing of a local cessation program; caller's web form for Quit Line feedback

Other Services
Voicemail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral fro health care providers and other referral resources; Mailed information or self-help resources

Medication offered for free or at a discount
?Free medications 2 weeks of Patch, Gum or Lozenge

?Discounted medications None


Specialized material available for:
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Chronic Conditions; Ethnic and priority populations

Specialized material sent to:
Health professionals; Those wanting to help others quit; Non-smokers

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Wisconsin Department of Health Services
Funding source(s): State government
 
as of March 2010