UNITED STATES

West Virginia
Quitline:
West Virginia Quitline
In operation since July 2000
Website:
Phone No:
Line#
Toll Free Number
Language
1 1-877-966-8784 English & Spanish
Eligibility Criteria
For counseling:
 Readiness, Insurance, Pregnancy and Special Populations.
For free medications:
 Readiness, Insurance, Pregnancy and Special Populations.
 
Languages
Counseling offered in:
 English & Spanish.
Third party counseling:
 None.
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 8:00:00 - 21:00:00
Tues 8:00:00 - 21:00:00
Wed 8:00:00 - 21:00:00
Thurs 8:00:00 - 21:00:00
Fri 8:00:00 - 21:00:00
Sat 8:00:00 - 17:00:00
Sun 8:00:00 - 17:00:00
 
Live pickup of incoming calls:
 
Mon 8:00:00 - 21:00:00
Tues 8:00:00 - 21:00:00
Wed 8:00:00 - 21:00:00
Thurs 8:00:00 - 21:00:00
Fri 8:00:00 - 21:00:00
Sat 8:00:00 - 17:00:00
Sun 8:00:00 - 17:00:00
 
Closed On:
Independence Day, Thanksgiving Day and Christmas Day.
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Multiple: counselor-initiated.
?Number of sessions provided for typical tobacco smoker 4.
?Length of typical 1st session 20 - 30 minutes.
?Length of typical follow-up session 10 - 20 minutes.
?Timing of counseling sessions Negotiated with client.
Web-based Services
Information and educational resources available.

Other Services
Voice mail with call back; Referral to other services; Mailed information or self-help resources.

Medication offered for free or at a discount
?Free medications Patch; Gum; Other NRT; Zyban; Other medications.
?Discounted medications Patch; Gum; Other NRT; Zyban; Other medications


Specialized material available for:
Pregnant tobacco users, youth, smokeless tobacco users, low literacy.

Specialized material sent to:
Pregnant tobacco users, youth, smokeless tobacco users, low literacy.

 
Operator of the quitline counseling services: beBetter Networks, Inc.
Funder: State of West Virgina
Funding source(s): State funds
 
As of February 2009