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UNITED STATES
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Quitline: |
California Smokers' Helpline
In operation since August 1992
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Website: |
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Phone No: |
Line# |
Toll Free Number |
Language |
| 1 |
(800) NO-BUTTS |
English |
| 2 |
(800) 45-NO-FUME |
Spanish |
| 3 |
(800) 556-5564 |
Korean |
| 4 |
(800) 778-8440 |
Vietnamese |
| 5 |
(800) 838-8917 |
Cantonese |
| 6 |
(800) 838-8917 |
Mandarin |
| 7 |
(800) 844-CHEW |
Chewer |
| T |
(800) 933-4TDD |
Deaf or hard of hearing |
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Eligibility Criteria |
For counseling: |
None |
For free medications: |
None
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Languages
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Counseling offered in: |
English, Spanish, Mandarin, Cantonese, Korean, Vietnamese
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Third party counseling: |
None
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Standard Hours of Operation: |
Counseling assistance available: |
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| Mon |
7:00:00 |
- |
21:00:00 |
| Tues |
7:00:00 |
- |
21:00:00 |
| Wed |
7:00:00 |
- |
21:00:00 |
| Thurs |
7:00:00 |
- |
21:00:00 |
| Fri |
7:00:00 |
- |
21:00:00 |
| Sat |
9:00:00 |
- |
13:00:00 |
| Sun |
Closed |
- |
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Live pickup of incoming calls: |
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| Mon |
7:00:00 |
- |
21:00:00 |
| Tues |
7:00:00 |
- |
21:00:00 |
| Wed |
7:00:00 |
- |
21:00:00 |
| Thurs |
7:00:00 |
- |
21:00:00 |
| Fri |
7:00:00 |
- |
21:00:00 |
| Sat |
9:00:00 |
- |
13:00:00 |
| Sun |
Closed |
- |
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Closed On: |
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New Year, Martin Luther King, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Thanksgiving, Christmas
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Services Offered |
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Phone Counseling |
| ?Standard counseling available for an adult tobacco smoker |
Multiple: counselor-initiated |
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| ?Number of sessions provided for typical tobacco smoker |
6 |
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| ?Length of typical 1st session |
35 minutes |
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| ?Length of typical follow-up session |
8 minutes |
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| ?Timing of counseling sessions |
Timed around quit date: 1, 3, 7, 14, 28 days post quit |
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Web-based Services |
Information about the quitline; Information about tobacco cessation
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Other Services |
Voice mail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources; Certificate of participation for purposes of obtaining free NRT or Zyban through Medicaid
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Medication offered for free or at a discount |
| ?Free medications |
None |
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| ?Discounted medications |
None |
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Specialized material available for: |
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Racial/Ethnic populations
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Specialized material sent to: |
Health professionals; Those wanting to help others quit
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Operator of the quitline counseling services: University of California, San Diego
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Funder: California Department of Public Health, California Children and Families Commission
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Funding source(s): State/Provincial government, Tobacco tax revenues
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As of July 2010
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