UNITED STATES

Virginia
Quitline:
QuitNow Virginia
In operation since November 2005
Website:
Phone No:
Line#
Toll Free Number
Language
1 (800) QUIT-NOW English
2 (800) QUIT-NOW (784-8669) Spanish
3 (800) 483-3114 Fax number
T (877) 777-6534 Deaf or hard of hearing
Eligibility Criteria
For counseling:
 None
For free medications:
 None
 
Languages
Counseling offered in:
 English, Spanish, Mandarin, Cantonese, Russian, Italian, Hindi, Taiwanese
Third party counseling:
 English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T services with translation in over 140 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 5:00:00 - 21:00:00
Tues 5:00:00 - 21:00:00
Wed 5:00:00 - 21:00:00
Thurs 5:00:00 - 21:00:00
Fri 5:00:00 - 21:00:00
Sat 5:00:00 - 21:00:00
Sun 5:00:00 - 21:00:00
 
Live pickup of incoming calls:
 
Mon 5:00:00 - 21:00:00
Tues 5:00:00 - 21:00:00
Wed 5:00:00 - 21:00:00
Thurs 5:00:00 - 21:00:00
Fri 5:00:00 - 21:00:00
Sat 5:00:00 - 21:00:00
Sun 5:00:00 - 21:00:00
 
Closed On:
Independence Day, Thanksgiving, Christmas
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Single session counseling; Multiple: counselor-initiated
?Number of sessions provided for typical tobacco smoker 4
?Length of typical 1st session 30 minutes
?Length of typical follow-up session 10 - 15 minutes
?Timing of counseling sessions Negotiated with client: Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; At least one or two fo the calls are spaced at 21 day intervals to provide ongoing follow-up support
Web-based Services
Information about the quitline; Information about tobacco cessation; An integrated phone/web product being tested

Other Services
Voice mail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources; Return feedback to provider

Medication offered for free or at a discount
?Free medications None
?Discounted medications None


Specialized material available for:
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Racial/Ethnic populations

Specialized material sent to:
Those wanting to help others quit

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Virginia Department of Health
Funding source(s): Federal government
 
As of January 2009