UNITED STATES

Vermont
Quitline:
Vermont Quit Network
In operation since March 2001
Website:
Phone No:
Line#
Toll Free Number
Language
1 1-800-QUIT NOW (1-800-784-8669) English & Spanish
T 1-877-777-6534 TTY
Eligibility Criteria
For counseling:
Age; Readiness
For free medications:
All are eligible except those who are Medicaid insured (They receive through Medicaid.)
 
Languages
Counseling offered in:
English, Spanish
Third party counseling:
Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Interpretive services with translation in over 170 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 8:00:00 - 3:00:00
Tues 8:00:00 - 3:00:00
Wed 8:00:00 - 3:00:00
Thurs 8:00:00 - 3:00:00
Fri 8:00:00 - 3:00:00
Sat 8:00:00 - 3:00:00
Sun 8:00:00 - 3:00:00
 
Live pickup of incoming calls:
 
Mon 24 hours -
Tues 24 hours -
Wed 24 hours -
Thurs 24 hours -
Fri 24 hours -
Sat 24 hours -
Sun 24 hours -
 
Closed On:
Independance Day, Thanksgiving, and Christmas
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Single session counseling; Multiple: client-initiate; Multiple: counselor-initiated

?Number of sessions provided for typical tobacco smoker 5

?Length of typical 1st session 30 minutes

?Length of typical follow-up session 10-15 minutes

?Timing of counseling sessions Program is relapse sensitive with at least two follow-up calls in the 10 day post quit; At least one or two of the calls are spaced at 21-day intervals to provide ongoing follow-up support.
Web-based Services
Information about the quitline; Information about tobacco cessation

Other Services
Voicemail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information and self-help resources

Medication offered for free or at a discount
?Free medications Nicotine replacement therapies for all but Medicaid insured (They receive directly from Medicaid.)

?Discounted medications None


Specialized material available for:
Pregnant tobacco users; Youth 13-17; Smokeless tobacco users; Chronic conditions; Ethnic and priority populations

Specialized material sent to:
Health professionals; Those wanting to help others quit; Non-smokers

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Vermont Department of Health
Funding source(s): MSA funds; CDC funds
 
June 2010