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UNITED STATES
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Quitline: |
American Cancer Society Quitline
In operation since September 2001
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Website: |
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Phone No: |
Line# |
Toll Free Number |
Language |
| 1 |
(877) 937-7848 |
English |
| T |
(866) 228-4327 |
Deaf or hard of hearing |
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Eligibility Criteria |
For counseling: |
13 years of age or older; Readiness to quit |
For free medications: |
Living in comprehensive program area or by health care provider fax referral
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Languages
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Counseling offered in: |
English, Spanish
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Third party counseling: |
English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T services with translation in over 140 languages
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Standard Hours of Operation: |
Counseling assistance available: |
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| Mon |
6:00:00 |
- |
23:00:00 |
| Tues |
6:00:00 |
- |
23:00:00 |
| Wed |
6:00:00 |
- |
23:00:00 |
| Thurs |
6:00:00 |
- |
23:00:00 |
| Fri |
6:00:00 |
- |
20:00:00 |
| Sat |
8:00:00 |
- |
18:00:00 |
| Sun |
8:00:00 |
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18:00:00 |
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Live pickup of incoming calls: |
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| Mon |
24 hours |
- |
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| Tues |
24 hours |
- |
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| Wed |
24 hours |
- |
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| Thurs |
24 hours |
- |
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| Fri |
24 hours |
- |
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| Sat |
24 hours |
- |
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| Sun |
24 hours |
- |
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Closed On: |
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Counseling not available: Thanksgiving and Christmas
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Services Offered |
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Phone Counseling |
| ?Standard counseling available for an adult tobacco smoker |
Multiple: counselor-initiated |
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| ?Number of sessions provided for typical tobacco smoker |
4 |
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| ?Length of typical 1st session |
20 - 30 minutes |
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| ?Length of typical follow-up session |
20 - 40 minutes |
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| ?Timing of counseling sessions |
First Session establishes quit date; Second session is scheduled 2 to 3 days before the quit date; Third session is scheduled the day after the quit date; and Session four is scheduled 7 to 10 days after the quit date |
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Web-based Services |
Information not provided
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Other Services |
Voice mail with call back; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources
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Medication offered for free or at a discount |
| ?Free medications |
2-month supply Nicotine Replacement Patch |
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| ?Discounted medications |
None |
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Specialized material available for: |
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Racial/Ethnic populations (Fulfills Pathways to Freedom for African American callers); Other (Self-help materials available on cassette)
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Specialized material sent to: |
Health professionals; Those wanting to help others quit
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Operator of the quitline counseling services: American Cancer Society
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Funder: Texas Department of State Health Services
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Funding source(s): State/Provincial and Federal government, Foundation and Federal grants provided at the local level
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As of April 2006
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