UNITED STATES

Tennessee
Quitline:
Tennessee Tobacco QuitLine
In operation since August 2006
Website:
Phone No:
Line#
Toll Free Number
Language
1 (800) -784-8669 English and Spanish
T 1-877-559-3816 Hearing impaired
Eligibility Criteria
For counseling:
Tennessee residents.
For free medications:
n/a.
 
Languages
Counseling offered in:
English and Spanish
Third party counseling:
n/a.
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 7:00:00 - 22:00:00
Tues 7:00:00 - 22:00:00
Wed 7:00:00 - 22:00:00
Thurs 7:00:00 - 22:00:00
Fri 7:00:00 - 22:00:00
Sat 8:00:00 - 17:00:00
Sun 10:00:00 - 17:00:00
 
Live pickup of incoming calls:
 
Mon 7:00:00 - 22:00:00
Tues 7:00:00 - 22:00:00
Wed 7:00:00 - 22:00:00
Thurs 7:00:00 - 22:00:00
Fri 7:00:00 - 17:00:00
Sat 8:00:00 - 17:00:00
Sun 10:00:00 - 17:00:00
 
Closed On:
Independence day, Labor day, Thanksgiving day and Christmas.
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Yes.

?Number of sessions provided for typical tobacco smoker 8.

?Length of typical 1st session 25-30 minutes.

?Length of typical follow-up session 10-15 minutes.

?Timing of counseling sessions Triage, before quit date, approximately 3 days post the quit date, approximately 7 days post the quit date, approximately 14 days post the quit date; 3 mo., 6 mo.,9 mo., 12 mo.
Web-based Services
Information about the QuitLine, the Health Care Provider Fax Referral Service and information about tobacco cessation.

Other Services
Voice mail with call back, recorded messages for help with quitting tobacco, referral to local cessation resources, mailed information and self help materials.

Medication offered for free or at a discount
?Free medications None.

?Discounted medications None


Specialized material available for:
Smokeless tobacco users, pregnant and youth users, racial/ethnic populations and those not ready to quit.

Specialized material sent to:
Health care providers and proxy callers.

 
Operator of the quitline counseling services: Ceridian/ Lead Health
Funder: Tennessee Department of Health
Funding source(s): Federal and state government
 
As of February 2009