UNITED STATES

Pennsylvania
Quitline:
Pennsylvania Free Quitline
In operation since June 2002
Website:
None
Phone No:
Line#
Toll Free Number
Language
1 1-877-724-1090 English
2 1 (800) QUIT NOW English
3 1 (800) QUIT NOW Spanish
T 1-877-777-6534 TTY
Eligibility Criteria
For counseling:
13 years of age or older; Readiness to quit
For free medications:
Not currently offered through quitline
 
Languages
Counseling offered in:
English, Spanish
Third party counseling:
Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpretive services with translation in over 170 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 8:00:00 - 3:00:00
Tues 8:00:00 - 3:00:00
Wed 8:00:00 - 3:00:00
Thurs 8:00:00 - 3:00:00
Fri 8:00:00 - 3:00:00
Sat 8:00:00 - 3:00:00
Sun 8:00:00 - 3:00:00
 
Live pickup of incoming calls:
 
Mon 24 hours -
Tues 24 hours -
Wed 24 hours -
Thurs 24 hours -
Fri 24 hours -
Sat 24 hours -
Sun 24 hours -
 
Closed On:
Independance Day, Thanksgiving, and Christmas
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Multiple call counseling sessions; client-initiated Multiple; counselor-initiated

?Number of sessions provided for typical tobacco smoker 5

?Length of typical 1st session 30 minutes

?Length of typical follow-up session 10-15 minutes

?Timing of counseling sessions Program is relapse sensitive with at least two follow-up calles in the 10 days post quit; At least one or two calls are spaced at 21-day intervals to provide ongoing follow-up support.
Web-based Services
Information about the quitline; Information about tobacco cessation

Other Services
Voice mail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources

Medication offered for free or at a discount
?Free medications None

?Discounted medications None


Specialized material available for:
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Chronic Conditions; Ethnic and priority populations

Specialized material sent to:
Health professionals; Those wanting to help others quit; Non-smokers

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Pennsylvania Department of Health
Funding source(s): State/Provincial government, MSA funds, CDC
 
June 2010