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UNITED STATES
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Quitline: |
Pennsylvania Free Quitline
In operation since June 2002
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Website: |
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Phone No: |
Line# |
Toll Free Number |
Language |
| 1 |
(800) QUIT-NOW |
English |
| 2 |
(877) 724-1090 |
Truncates to 800-QUIT-NOW |
| T |
(866) 228-4327 |
Deaf or hard of hearing |
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Eligibility Criteria |
For counseling: |
Readiness; Age (until the youth protocol modification is finalized) |
For free medications: |
Capital Blue Cross member with cessation service coverage that have participated in their first counseling session and PA Medicaid Clients.
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Languages
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Counseling offered in: |
English, Spanish
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Third party counseling: |
Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T language line
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Standard Hours of Operation: |
Counseling assistance available: |
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| Mon |
6:00:00 |
- |
23:00:00 |
| Tues |
6:00:00 |
- |
23:00:00 |
| Wed |
6:00:00 |
- |
23:00:00 |
| Thurs |
6:00:00 |
- |
23:00:00 |
| Fri |
6:00:00 |
- |
20:00:00 |
| Sat |
8:00:00 |
- |
18:00:00 |
| Sun |
8:00:00 |
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18:00:00 |
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Live pickup of incoming calls: |
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| Mon |
24 hours |
- |
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| Tues |
24 hours |
- |
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| Wed |
24 hours |
- |
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| Thurs |
24 hours |
- |
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| Fri |
24 hours |
- |
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| Sat |
24 hours |
- |
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| Sun |
24 hours |
- |
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Closed On: |
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Thanksgiving, Christmas
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Services Offered |
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Phone Counseling |
| ?Standard counseling available for an adult tobacco smoker |
Multiple: counselor-initiated |
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| ?Number of sessions provided for typical tobacco smoker |
4 - 5 |
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| ?Length of typical 1st session |
20 - 30 minutes |
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| ?Length of typical follow-up session |
20 - 40 minutes |
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| ?Timing of counseling sessions |
First Session establishes quit date; Second Session is scheduled 2-3 days before the quit date; Third Session is scheduled the day after the quit date; and Sessions four and five are scheduled 7-10 days apart for relapse prevention |
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Web-based Services |
None
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Other Services |
Voice mail with call back; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources
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Medication offered for free or at a discount |
| ?Free medications |
Capital Blue Cross and PA Medicaid Clients |
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| ?Discounted medications |
None |
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Specialized material available for: |
Pregnant tobacco users; Large print; Youth 12-17 (Available in FY 2006); Smokeless tobacco users; Racial/Ethnic populations; LGBT
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Specialized material sent to: |
Health professionals; Those wanting to help others quit
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Operator of the quitline counseling services: American Cancer Society Quitline
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Funder: Pennsylvania Department of Health
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Funding source(s): MSA funds
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As of March 2008
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