UNITED STATES

Arkansas
Quitline:
Arkansas Tobacco Quitline
In operation since January 2003
Website:
Phone No:
Line#
Toll Free Number
Language
1 (800) QUIT-NOW English/ Spanish
2 (800) 590-8026 Spanish
Eligibility Criteria
For counseling:
 Age; Readiness
For free medications:
 Tobacco users 18 and over who are ready to quite within 30 days
 
Languages
Counseling offered in:
 English and Spanish.
Third party counseling:
 Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpretive services with translation in over 170 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 7:00:00 - 2:00:00
Tues 7:00:00 - 2:00:00
Wed 7:00:00 - 2:00:00
Thurs 7:00:00 - 2:00:00
Fri 7:00:00 - 2:00:00
Sat 7:00:00 - 2:00:00
Sun 7:00:00 - 2:00:00
 
Live pickup of incoming calls:
 
Mon 24 hours -
Tues 24 hours -
Wed 24 hours -
Thurs 24 hours -
Fri 24 hours -
Sat 24 hours -
Sun 24 hours -
 
Closed On:
Independence Day, Thanksgiving, and Christmas Day
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Single session counseling; Multiple client-initiated; Multiple counselor-initiated
?Number of sessions provided for typical tobacco smoker 5
?Length of typical 1st session 30 minutes
?Length of typical follow-up session 10-15 minutes
?Timing of counseling sessions Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; At least one or two of the calls are spaced at 21 day intervals to provide ongoing follow-up support
Web-based Services
WebCoach is provided to all that register into the quitline. Information about the quitline; Information about tobacco cessation; Self-directed web-based interventions to help tobacco users quit; Click to Call (to speak with a Quit Coach now)

Other Services
Voicemail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral fro health care providers and other referral resources; Mailed information or self-help resources

Medication offered for free or at a discount
?Free medications Yes (Patches/Lozenges while supplies last)
?Discounted medications None


Specialized material available for:
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Chronic Conditions (CAD, COPD, Asthma and Diabetes); Racial/Ethnic and priority populations

Specialized material sent to:
Health professionals; Those wanting to help others quit; Non-smokers

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Arkansas Department of Health.
Funding source(s): Master Settlement Agreement (MSA).
 
as of March 2010