UNITED STATES

Arkansas
Quitline:
Arkansas Tobacco Quitline
In operation since January 2003
Website:
Phone No:
Line#
Toll Free Number
Language
1 (800) QUIT-NOW English/ Spanish
2 (800) 590-8026 Spanish
Eligibility Criteria
For counseling:
 All tobacco users 18 and older
For free medications:
 Tobacco users 18 and over who are ready to quite within 30 days
 
Languages
Counseling offered in:
 English and Spanish.
Third party counseling:
 English, Spanish, AT&T Interpretive Services for all other languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 7:00:00 - 2:00:00
Tues 7:00:00 - 2:00:00
Wed 7:00:00 - 2:00:00
Thurs 7:00:00 - 2:00:00
Fri 7:00:00 - 2:00:00
Sat 7:00:00 - 2:00:00
Sun 7:00:00 - 2:00:00
 
Live pickup of incoming calls:
 
Mon 7:00:00 - 2:00:00
Tues 7:00:00 - 2:00:00
Wed 7:00:00 - 2:00:00
Thurs 7:00:00 - 2:00:00
Fri 7:00:00 - 2:00:00
Sat 7:00:00 - 2:00:00
Sun 7:00:00 - 2:00:00
 
Closed On:
Independence Day, Thanksgiving and Christmas
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Single session counceling (reactive); multiple sessions (councelor initiated)
?Number of sessions provided for typical tobacco smoker 1-5
?Length of typical 1st session 30 minutes
?Length of typical follow-up session 15-30 minutes
?Timing of counseling sessions Arranged with caller. Program is relapse sensitive with at least 2 follow-up calls in the 10 days post-quit. At least 1 or 2 of the calls are spaced at 21-day intervals to provide ongoing follow-up support.
Web-based Services
WebCoach is provided to all that register into the quitline. Information about the quitline; Information about tobacco cessation; Self-directed web-based interventions to help tobacco users quit; Click to Call (to speak with a Quit Coach now).

Other Services
Voicemail with callback; recorded messages to help with quitting; referral to other cessation sources; fax referral for health care providers and other referral sources; mailed information packets or self-help resources.

Medication offered for free or at a discount
?Free medications Yes(Patches/ Lozenges while supplies last).
?Discounted medications None


Specialized material available for:
Pregnant tobacco users; smokeless tobacco users; youth 17 and under; racial/ethnic populations; other (Chronic Disease: CAD, COPD, Asthma, and Diabetes)

Specialized material sent to:
Health professionals, those wanting to help others quit.

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Arkansas Department of Health.
Funding source(s): Master Settlement Agreement (MSA).
 
As of May 2009