UNITED STATES

Oregon
Quitline:
Oregon
In operation since November 1998
Website:
Phone No:
Line#
Toll Free Number
Language
1 (800) QUIT-NOW English
2 (800) QUIT-NOW Spanish
3 (877) 2-NO-FUME Spanish
T (877) 777-6534 Deaf or hard of hearing
Eligibility Criteria
For counseling:
 Adults: 18 years of age or older; Readiness to quit. Single calls for insured (excluding Medicaid.) Multiple calls for uninsured Youth: 13-17 years of age
For free medications:
 Adults Only: Free smoking cessation medications (patch or gum) offered 2 weeks per year for insured (excluding Medicaid or Kaiser) or 2 weeks per enrollment for uninsured
 
Languages
Counseling offered in:
 English, Spanish, American Sign Language
Third party counseling:
 Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpretive services with translation in over 170 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 5:00:00 - 24:00:00
Tues 5:00:00 - 24:00:00
Wed 5:00:00 - 24:00:00
Thurs 5:00:00 - 24:00:00
Fri 5:00:00 - 24:00:00
Sat 5:00:00 - 24:00:00
Sun 5:00:00 - 24:00:00
 
Live pickup of incoming calls:
 
Mon 24 hours -
Tues 24 hours -
Wed 24 hours -
Thurs 24 hours -
Fri 24 hours -
Sat 24 hours -
Sun 24 hours -
 
Closed On:
Independence Day, Thanksgiving, and Christmas Day
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Single session counseling; Multiple; client-initiated; Multiple counselor-initiated
?Number of sessions provided for typical tobacco smoker 4
?Length of typical 1st session 30 minutes
?Length of typical follow-up session 10 - 15 minutes
?Timing of counseling sessions Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; At least one or two of the calls are spaced at 21 day intervals to provide ongoing follow-up support
Web-based Services
Information about the quitline; Information about tobacco cessation; Integrated phone/web product

Other Services
Voicemail with call back; recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral resources; Mailed information or self-help resources

Medication offered for free or at a discount
?Free medications Patch or Gum
?Discounted medications Patch or Gum


Specialized material available for:
Pregnant tobacco users; Youth 13-17; Smokeless tobacco users; Chronic Conditions; Ethnic and priority populations

Specialized material sent to:
Health professionals; Those wanting to help others quit; Non-smokers

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Oregon Department of Human Services
Funding source(s): State/Provincial government - Tobacco tax revenues; Federal Government
 
as of March 2010