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UNITED STATES
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Quitline: |
Oregon
In operation since November 1998
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Website: |
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Phone No: |
Line# |
Toll Free Number |
Language |
| 1 |
(800) QUIT-NOW |
English |
| 2 |
(877) 270-STOP |
English |
| 3 |
(877) 2-NO-FUME |
Spanish |
| T |
(877) 777-6534 |
Deaf or hard of hearing |
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Eligibility Criteria |
For counseling: |
Multiple calls only: Insurance (Medicaid and CAREAssist)
Single call only: Readiness to quit
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For free medications: |
n/a
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Languages
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Counseling offered in: |
English, Spanish
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Third party counseling: |
English, Spanish, AT&T Intepretive Services for all other languages
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Standard Hours of Operation: |
Counseling assistance available: |
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| Mon |
5:00:00 |
- |
21:00:00 |
| Tues |
5:00:00 |
- |
21:00:00 |
| Wed |
5:00:00 |
- |
21:00:00 |
| Thurs |
5:00:00 |
- |
21:00:00 |
| Fri |
5:00:00 |
- |
21:00:00 |
| Sat |
5:00:00 |
- |
21:00:00 |
| Sun |
5:00:00 |
- |
21:00:00 |
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Live pickup of incoming calls: |
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| Mon |
5:00:00 |
- |
21:00:00 |
| Tues |
5:00:00 |
- |
21:00:00 |
| Wed |
5:00:00 |
- |
21:00:00 |
| Thurs |
5:00:00 |
- |
21:00:00 |
| Fri |
5:00:00 |
- |
21:00:00 |
| Sat |
5:00:00 |
- |
21:00:00 |
| Sun |
5:00:00 |
- |
21:00:00 |
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Closed On: |
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Independence Day, Thanksgiving, Christmas. Early Closures: Christmas Eve (12:00:00), New Year's Eve (15:00:00)
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Services Offered |
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Phone Counseling |
| ?Standard counseling available for an adult tobacco smoker |
Single Session Counseling |
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| ?Number of sessions provided for typical tobacco smoker |
One; multiple calls for Medicaid and CAREAssist only |
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| ?Length of typical 1st session |
30 minutes |
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| ?Length of typical follow-up session |
10 - 15 minutes |
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| ?Timing of counseling sessions |
Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; At least one or two of the calls are spaced at 21 day intervals to provide ongoing follow-up support |
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Web-based Services |
Web-based cessation service for registered Quit Line callers; Information about the quitline; Information about tobacco cessation.
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Other Services |
Voice mail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources
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Medication offered for free or at a discount |
| ?Free medications |
Patch, Gum (CAREAssist only) |
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| ?Discounted medications |
None |
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Specialized material available for: |
Pregnant tobacco users; Youth 17 and under; Smokeless tobacco users; Racial/Ethnic populations; Other (Chronic Disease: CAD, COPD, Asthma, Diabetes).
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Specialized material sent to: |
Health professionals; Those wanting to help others quit
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Operator of the quitline counseling services: Free & Clear, Inc.
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Funder: Oregon Department of Human Services
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Funding source(s): State/Provincial government, Tobacco tax revenues, Federal government
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As of February 2009
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