UNITED STATES

North Carolina
Quitline:
North Carolina Quit Line
In operation since November 2005
Website:
Phone No:
Line#
Toll Free Number
Language
1 (800) QUIT-NOW English
T (877) 777-6534 Deaf or hard of hearing
Eligibility Criteria
For counseling:
None
For free medications:
None
 
Languages
Counseling offered in:
English, Spanish
Third party counseling:
English, Spanish, AT&T services with translation in over 140 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 8:00:00 - 23:59:00
Tues 8:00:00 - 23:59:00
Wed 8:00:00 - 23:59:00
Thurs 8:00:00 - 23:59:00
Fri 8:00:00 - 23:59:00
Sat 8:00:00 - 23:59:00
Sun 8:00:00 - 23:59:00
 
Live pickup of incoming calls:
 
Mon 8:00:00 - 23:59:00
Tues 8:00:00 - 23:59:00
Wed 8:00:00 - 23:59:00
Thurs 8:00:00 - 23:59:00
Fri 8:00:00 - 23:59:00
Sat 8:00:00 - 23:59:00
Sun 8:00:00 - 23:59:00
 
Closed On:
Independence Day, Thanksgiving, Christmas. Early closures on Christmas Eve (15:00:00), New Year's Eve (18:00:00)
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Single session counseling; Multiple: counselor-initiated

?Number of sessions provided for typical tobacco smoker 4

?Length of typical 1st session 30 minutes

?Length of typical follow-up session 10 - 15 minutes

?Timing of counseling sessions Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; At least one or two of the calls are spaced at 21 day intervals to provide ongoing follow-up support
Web-based Services
Information about the quitline; Information about tobacco cessation

Other Services
Voice mail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources

Medication offered for free or at a discount
?Free medications None

?Discounted medications None


Specialized material available for:
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Racial/Ethnic populations

Specialized material sent to:
Health professionals; Those wanting to help others quit

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Tobacco Prevention and Control Branch, Division of Public Health, NC DHHS
Funding source(s): State/Provincial government, MSA funds, Federal government
 
As of August 2006