UNITED STATES

Missouri
Quitline:
Missouri Tobacco Quitline
In operation since June 2005
Website:
Phone No:
Line#
Toll Free Number
Language
1 (800) QUIT-NOW English/ Spanish
Eligibility Criteria
For counseling:
 1 call counseling: Age; Readiness Multiple call counseling: Age; Readiness; and Insurance
For free medications:
 Age, Readiness and Insurance Criteria
 
Languages
Counseling offered in:
 English, Spanish
Third party counseling:
 Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpretive services with translation in over 170 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 7:00:00 - 02:00:00
Tue 7:00:00 - 02:00:00
Wed 7:00:00 - 02:00:00
Thu 7:00:00 - 02:00:00
Fri 7:00:00 - 02:00:00
Sat 7:00:00 - 02:00:00
Sun 7:00:00 - 02:00:00
 
Live pickup of incoming calls:
 
Mon 24 hours -
Tue 24 hours -
Wed 24 hours -
Thu 24 hours -
Fri 24 hours -
Sat 24 hours -
Sun 24 hours -
 
Closed On:
Independence Day, Thanksgiving, and Christmas Day
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Single session counseling; Multiple client-initiated; Multiple counselor initiated
?Number of sessions provided for typical tobacco smoker 5
?Length of typical 1st session 30 minutes.
?Length of typical follow-up session 10-15 minutes.
?Timing of counseling sessions Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; At least one or two of the calls are spaced at 21 day intervals to provide ongoing follow-up support
Web-based Services
Information about the quitline; Information about tobacco cessation; Integrated phone/web product

Other Services
Voicemail with call back; recorded messages for help with quitting; Referral to other services; Fax referral fro health care providers and other referral resources; Mailed information or self-help resources

Medication offered for free or at a discount
?Free medications Patch and Gum
?Discounted medications Patch and Gum


Specialized material available for:
Pregnant tobacco users; Youth 17 and younger; Smokeless tobacco users; Chronic Conditions; Ethnic and priority populations

Specialized material sent to:
Health professionals; Those wanting to help others quit; Non-smokers

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: State of Missouri Department of Health and Senior Services
Funding source(s): Federal Government CDC cooperative agreement and Missouri Foundation for Health
 
as of March 2010