UNITED STATES

Minnesota
Quitline:
QUITPLANŽ Helpline
In operation since February 2001
Website:
Phone No:
Line#
Toll Free Number
Language
1 (888) 354-PLAN (7526) English, Spanish
T (877) 559-3816 Deaf or hard of hearing
Eligibility Criteria
For counseling:
 Uninsured or underinsured (no coverage for telephone counseling and/or NRT through health plan)
For free medications:
 Uninsured or underinsured (no coverage for telephone counseling and/or NRT through health plan)
 
Languages
Counseling offered in:
 English, Spanish
Third party counseling:
 All other languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 7:00:00 - 22:00:00
Tues 7:00:00 - 22:00:00
Wed 7:00:00 - 22:00:00
Thurs 7:00:00 - 22:00:00
Fri 7:00:00 - 22:00:00
Sat 7:00:00 - 22:00:00
Sun 7:00:00 - 22:00:00
 
Live pickup of incoming calls:
 
Mon 7:00:00 - 22:00:00
Tues 7:00:00 - 22:00:00
Wed 7:00:00 - 22:00:00
Thurs 7:00:00 - 22:00:00
Fri 7:00:00 - 22:00:00
Sat 7:00:00 - 22:00:00
Sun 7:00:00 - 22:00:00
 
Closed On:
New Year, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Multiple, proactive
?Number of sessions provided for typical tobacco smoker 5
?Length of typical 1st session 30 minutes
?Length of typical follow-up session 15 minutes
?Timing of counseling sessions Relapse sensitive schedule with first call initiated by tobacco user. For those with a quit date, Call 2: 2 days prior to quit date; Call 3: day after quit date; Call 4: 5-7 days after call #3; Call 5: 5-7 days after call #4. For those without a quit date, Call 2: 30 days after assessment; Call 3: day after quit date or 30 days after call 2; Call 4: 5-7 days after call #3 if quit or caller must initiate future calls; Call 5: 5-7 days after call #4 if quit or caller must initiate if not quit.
Web-based Services
Information about the quitline; Information about tobacco cessation; Self-directed web-based intervention to help tobacco users quit; Automated email message; Interactive counseling and/or email message to cessation specialist/counselor; All features on www.quitplan.com

Other Services
Voice mail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources

Medication offered for free or at a discount
?Free medications Patch; Gum; Lozenge
?Discounted medications None


Specialized material available for:
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Racial/Ethnic populations

Specialized material sent to:
Those wanting to help others quit

 
Operator of the quitline counseling services: National Jewish Health
Funder: ClearWay Minnesota (formerly Minnesota Partnership for Action)
Funding source(s): Minnesota Tobacco Settlement funds
 
As of April 2010