UNITED STATES

Michigan
Quitline:
Michigan Tobacco Quitline
In operation since October 2003
Website:
None
Phone No:
Line#
Toll Free Number
Language
1 1-800-480-7848 English & Spanish
2 1(800) QUIT-NOW (800-784-8669) English & Spanish
T 1(877) 777-6534 Deaf or Hard of Hearing
Eligibility Criteria
For counseling:
Age; Readiness; Health Insurance Status
For free medications:
Must be uninsured, Medicare insured, Medicaid insured or a member of a County Health Plan and over 18, a resident of Michigan, and have no contraindications
 
Languages
Counseling offered in:
English and Spanish
Third party counseling:
Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpretive services with translation in over 170 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 8:00:00 - 03:00:00
Tues 8:00:00 - 03:00:00
Wed 8:00:00 - 03:00:00
Thurs 8:00:00 - 03:00:00
Fri 8:00:00 - 03:00:00
Sat 8:00:00 - 03:00:00
Sun 8:00:00 - 03:00:00
 
Live pickup of incoming calls:
 
Mon 24 hours -
Tues 24 hours -
Wed 24 hours -
Thurs 24 hours -
Fri 24 hours -
Sat 24 hours -
Sun 24 hours -
 
Closed On:
Independence Day, Thanksgiving, and Christmas Day
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Multiple client-initiated; Multiple counselor-initiated

?Number of sessions provided for typical tobacco smoker 5

?Length of typical 1st session 30 minutes

?Length of typical follow-up session 10-15 minutes

?Timing of counseling sessions Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; At least one or two of the calls are spaced at 21 day intervals to provide ongoing follow-up support
Web-based Services
Information about the quitline; Information about tobacco cessation

Other Services
Voicemail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral from health care providers and other referral resources; Mailed information and self-help resources

Medication offered for free or at a discount
?Free medications Patch, Gum, or Lozenge

?Discounted medications Patch, Gum, or Lozenge


Specialized material available for:
Pregnant tobacco users; Youth 13-17; Smokeless tobacco users; Chronic Conditions; Ethnic and priority populations

Specialized material sent to:
Health professionals; Those wanting to help others quit; Non-smokers

 
Operator of the quitline counseling services: Free & Clear, Inc.
Funder: Michigan Department of Community Health
Funding source(s): State government; Tobacco tax revenues; MSA funds; Federal government
 
as of March 2010