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UNITED STATES
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Quitline: |
Try-To-Stop Tobacco Resource Center of Massachusetts
In operation since July 1994
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Website: |
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Phone No: |
Line# |
Toll Free Number |
Language |
| 1 |
(800) 879-8678 |
English |
| 2 |
(800) 833-5256 |
Spanish |
| 3 |
(800) 943-8284 |
English & SpanishQuit Tips only |
| T |
(800) 833-1477 |
Deaf or hard of hearing |
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Eligibility Criteria |
For counseling: |
Age; Readiness |
For free medications: |
Residents in selected communities with smoking prevalence higher than the state average
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Languages
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Counseling offered in: |
English, Spanish
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Third party counseling: |
English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T services with translation in over 140 languages
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Standard Hours of Operation: |
Counseling assistance available: |
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| Mon |
6:00:00 |
- |
23:00:00 |
| Tues |
6:00:00 |
- |
23:00:00 |
| Wed |
6:00:00 |
- |
23:00:00 |
| Thurs |
6:00:00 |
- |
23:00:00 |
| Fri |
6:00:00 |
- |
20:00:00 |
| Sat |
8:00:00 |
- |
18:00:00 |
| Sun |
8:00:00 |
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18:00:00 |
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Live pickup of incoming calls: |
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| Mon |
9:00:00 |
- |
19:00:00 |
| Tues |
9:00:00 |
- |
19:00:00 |
| Wed |
9:00:00 |
- |
19:00:00 |
| Thurs |
9:00:00 |
- |
19:00:00 |
| Fri |
9:00:00 |
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17:00:00 |
| Sat |
Closed |
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| Sun |
Closed |
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Closed On: |
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New Year's Day, Martin Luther King, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving, Day after Thanksgiving, Christmas
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Services Offered |
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Phone Counseling |
| ?Standard counseling available for an adult tobacco smoker |
Intake/Assessment; Brief intervention; Multiple: client-initiated; Multiple: counselor-initiated |
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| ?Number of sessions provided for typical tobacco smoker |
6 |
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| ?Length of typical 1st session |
12 - 15 minutes |
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| ?Length of typical follow-up session |
20 - 40 minutes |
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| ?Timing of counseling sessions |
Initial counseling session occurs at time of first call and ascertains motivitation to quit, provides motivational counseling to quit, and as needed reviews consequences/dangers of secondhand smoke, provides physiologic explanation of impact of smoking and quit tips. Follow-up sessions: First follow-up session establishes quit date; Second session is scheduled 2-3 days before the quit date; Third Session is scheduled the day after the quit date; and Sessions four and five are scheduled 7-10 days apart for relapse prevention |
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Web-based Services |
Information about the quitline; Information about tobacco cessation; Self-directed web-based intervention to help tobacco users quit; Automated email message; Chat room; Interactive counseling and/or email message to cessation specialist/counselor; E-cards
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Other Services |
Voice mail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources; Return feedback to provider; Reports to hospital, health clinic, health plan, etc.
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Medication offered for free or at a discount |
| ?Free medications |
Patch |
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| ?Discounted medications |
None |
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Specialized material available for: |
Pregnant tobacco; Large print; Youth 12-17; Youth 18-24; Older tobacco users; Smokeless Tobacco Users; Racial/Ethnic Populations; LGBT; Other
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Specialized material sent to: |
Health professionals; Those wanting to help others quit; Non-smokers
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Operator of the quitline counseling services: JSI Research & Training Institute, Inc.
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Funder: Massachusetts Department of Public Health, Payments from health plans and some healthcare facilities for reports
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Funding source(s): State/Provincial government, Federal government, Health care institution, Insurance company, Other
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As of January 2007
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