UNITED STATES

Maine
Quitline:
Maine Tobacco HelpLine
In operation since August 2001
Website:
Phone No:
Line#
Toll Free Number
Language
1 (800) 207-1230 English, Spanish
T (800) 833-1477 Deaf or hard of hearing
Eligibility Criteria
For counseling:
 All callers eligible for 1-call; eligibility for multiple-call includes: Age (adults, 18 and over, youth 17 and younger); Readiness to quit within 30 days; Insurance status (uninsured or Medicaid); Special population (pregnant or youth)
For free medications:
 Ready to quit withint 30 days; Must have no exclusions
 
Languages
Counseling offered in:
 English, Spanish, Mandarin, Cantonese,Russian, Italian, Hindi, Taiwanese
Third party counseling:
 English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T services with translation in over 140 languages
 
Standard Hours of Operation:
Counseling assistance available:
 
Mon 8:00:00 - 18:00:00
Tues 8:00:00 - 18:00:00
Wed 8:00:00 - 18:00:00
Thurs 8:00:00 - 18:00:00
Fri 8:00:00 - 18:00:00
Sat Closed -
Sun Closed -
 
Live pickup of incoming calls:
 
Mon 8:00:00 - 18:00:00
Tues 8:00:00 - 18:00:00
Wed 8:00:00 - 18:00:00
Thurs 8:00:00 - 18:00:00
Fri 8:00:00 - 18:00:00
Sat Closed -
Sun Closed -
 
Closed On:
Independence Day, Thanksgiving, Christmas
Services Offered
 
Phone Counseling
?Standard counseling available for an adult tobacco smoker Single session counseling; Multiple: counselor-initiated
?Number of sessions provided for typical tobacco smoker 4
?Length of typical 1st session 30 minutes
?Length of typical follow-up session 10 - 15 minutes
?Timing of counseling sessions Negotiated with client: Program is relapse sensitive with at least two follow-up calls in the 10 days post quit; at least one or two of the calls are spaced at 21 day intervals to provide ongoing follow-up support
Web-based Services
Information about the quitline; Information about tobacco cessation

Other Services
Voice mail with call back; Recorded messages for help with quitting; Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources; Return feedback to provider; Reports to hospital, health clinic, health plan, etc.

Medication offered for free or at a discount
?Free medications Patch; Gum
?Discounted medications None


Specialized material available for:
Pregnant tobacco users; Youth 12-17; Smokeless tobacco users; Racial/Ethnic populations

Specialized material sent to:
Health professionals; Those wanting to help others quit

 
Operator of the quitline counseling services: Center for Tobacco Independence (MaineHealth) and Free & Clear, Inc.
Funder: Partnership for a Tobacco-Free Maine (Maine, CDC, DHHS)
Funding source(s): State/Provincial government, MSA funds
 
As of April 2006