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UNITED STATES
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Quitline: |
Illinois Tobacco Quitline
In operation since October 2000
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Website: |
Not provided
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Phone No: |
Line# |
Toll Free Number |
Language |
| 1 |
(866) 784-8937 |
English |
| 2 |
(866) 784-8937 |
Spanish |
| T |
(800) 501-1068 |
Deaf or hard of hearing |
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Eligibility Criteria |
For counseling: |
None |
For free medications: |
None
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Languages
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Counseling offered in: |
English, Spanish
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Third party counseling: |
Mandarin, Cantonese, Korean, Vietnamese, French, Russian, over 150 languages
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Standard Hours of Operation: |
Counseling assistance available: |
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| Mon |
7:00:00 |
- |
19:00:00 |
| Tues |
7:00:00 |
- |
19:00:00 |
| Wed |
7:00:00 |
- |
19:00:00 |
| Thurs |
7:00:00 |
- |
19:00:00 |
| Fri |
7:00:00 |
- |
19:00:00 |
| Sat |
Closed |
- |
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| Sun |
Closed |
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Live pickup of incoming calls: |
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| Mon |
7:00:00 |
- |
19:00:00 |
| Tues |
7:00:00 |
- |
19:00:00 |
| Wed |
7:00:00 |
- |
19:00:00 |
| Thurs |
7:00:00 |
- |
19:00:00 |
| Fri |
7:00:00 |
- |
19:00:00 |
| Sat |
Closed |
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| Sun |
Closed |
- |
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Closed On: |
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New Year, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas
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Services Offered |
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Phone Counseling |
| ?Standard counseling available for an adult tobacco smoker |
Minimal/brief intervention; Single session counseling; Multiple: client-initiated; Multiple: counselor-initiated |
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| ?Number of sessions provided for typical tobacco smoker |
If proactive, the ITQ makes 5 outbound calls to the client; Inbound calls are unlimited in quantity for reactive and proactive callers |
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| ?Length of typical 1st session |
30 minutes |
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| ?Length of typical follow-up session |
10 - 15 minutes |
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| ?Timing of counseling sessions |
Negotiated with client |
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Web-based Services |
Information about the quitline; Information about tobacco cessation; Self-directed web-based intervention to help tobacco users quit; Chat room
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Other Services |
Voice mail with call back (including preparing to implement self-help options); Referral to other services; Fax referral for health care providers and other referral sources; Mailed information or self-help resources; Information via email to those who request
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Medication offered for free or at a discount |
| ?Free medications |
None |
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| ?Discounted medications |
None |
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Specialized material available for: |
Pregnant tobacco users; Large print; Youth 12-17; Youth 18-24; Older tobacco users; Smokeless tobacco users; Racial/Ethnic populations; LGBT; Chronic Mentally ill ; Multiple addiction; Other (as needed)
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Specialized material sent to: |
Health professionals; Those wanting to help others quit; Non-smokers
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Operator of the quitline counseling services: American Lung Association of Illinois
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Funder: Illinois Department of Public Health
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Funding source(s): State/Provincial government, MSA funds, Federal government
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As of April 2006
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